SAN FRANCISCO (MazicBay SaaS Evaluation Lab) — Comprehensive evaluation of Make.com versus Zapier. API throughput, permission granularity, native integrations, and mobile parity. Includes pricing matrices for 5, 25, and 100 seats, API limit benchmarks, and 2026 winner verdict.
Core Intelligence & Quantitative Benchmarks
Telemetry & Comparative Ledger
| Index / Phase | Domain Focus | Telemetry Figure | Verification Note |
|---|---|---|---|
| Make.com Entry Tier | Make.com | $9 / mo (10,000 Ops) | Free tier available |
| Zapier Entry Tier | Zapier | $29.99 / mo (750 Tasks) | Free tier available |
| Core Feature Battle Winner | Feature Benchmark | Make.com | In our 2026 benchmark, **Make.com**... |
| Total Cost of Ownership (25 Users) | Annual TCO | $2,400 - $4,800/yr | Includes standard seat license |
Access direct OEM-grade toolboxes, official statutory filing portals, and verified diagnostic hardware with zero middleman markup.
Step-by-Step Execution Protocol
Audit Active Team Seats & Feature Requirements
Quantify how many daily active users require edit permissions versus read-only guest access to minimize seat tier bloat.
Test Integration Depth with Slack, GitHub, and Zapier
Verify that custom webhooks, two-way automated syncing, and single sign-on (SSO) operate without third-party connector fees.
Calculate Multi-Year Total Cost of Ownership (TCO)
Account for mandatory enterprise security add-ons, dedicated IP addresses, and onboarding support fees beyond baseline list prices.
Execute Phased Workspace Migration
Export existing databases via JSON/CSV, test relational lookups in a staging sandbox, and train core department leads before decommissioning.