NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2016 Toyota Highlander Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 109 verified NHTSA owner complaints, 3 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH9 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2016 Toyota Highlander receives a 5.6/10 MazicBay Reliability Index based on 109 verified NHTSA federal complaints and 3 safety recalls. The primary reported failure mode is Service Brakes, ABS Actuator & Master Cylinder Reports with a median failure point at 10,000 miles (IQR: 10,00017,500 mi). Out-of-warranty repairs benchmark at $350 – $1,100 .

Toyota Highlander PlatformToyota Highlander Series
DLC Port: Under driver steering column near kick panel

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
5.6 / 10

5 complaints / 10k sold

NHTSA Owner Complaints
109

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
3

3 Active / Free Remedies

Switch Highlander Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 BRAKING SYSTEM & ABSCritical Severity81% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

27
Federal Complaints
Failure Mileage (Median):10,000 milesIQR: 10,00017,500 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11712269 • Filed: 01/20/2026

I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, with the roads not yet plowed or treated as it was the beginning of the snowfall. About 15 minutes into my trip, I was on a relatively flat and straight stretch of ...

ODI #11695898 • Filed: 10/27/2025

I was traveling on an interstate going home from work. My speed was approximately 65mph. I noticed traffic slowing up ahead. I began to drop my speed (cost down), as I was approaching the traffic the car in front of me was applying their brakes; I had already began to apply mi...

ODI #11660748 • Filed: 05/13/2025

On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applie...

#2 ENGINE & COOLINGCritical Severity72% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

25
Federal Complaints
Failure Mileage (Median):56,125 milesIQR: 31,46580,563 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11712269 • Filed: 01/20/2026

I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, with the roads not yet plowed or treated as it was the beginning of the snowfall. About 15 minutes into my trip, I was on a relatively flat and straight stretch of ...

ODI #11695898 • Filed: 10/27/2025

I was traveling on an interstate going home from work. My speed was approximately 65mph. I noticed traffic slowing up ahead. I began to drop my speed (cost down), as I was approaching the traffic the car in front of me was applying their brakes; I had already began to apply mi...

ODI #11631008 • Filed: 12/16/2024

The water pump on my 2016 Toyota Highlander XLE disintegrated while I was driving in heavy traffic. The pulley came loose from the water pump shaft. I have the water pump. Our safety was at risk because this happen in heavy traffic and it could have effected my control of the ...

#3 STEERING & SUSPENSIONCritical Severity69% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

19
Federal Complaints
Failure Mileage (Median):43,063 milesIQR: 36,53149,594 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11719673 • Filed: 02/22/2026

Steering column can become worn prematurely causing loose steering and possibly loose control

ODI #11715980 • Filed: 02/05/2026

I was on Hwy 27 headed south bound at Bellecita Rd in Davenpoerrt, Fl. This is a busy four way intersection. I moved into the left hand turn lane. When the left turn green light came on I began my U-Turn to head north bound. The steering wheel would not respond to my input and...

ODI #11695898 • Filed: 10/27/2025

I was traveling on an interstate going home from work. My speed was approximately 65mph. I noticed traffic slowing up ahead. I began to drop my speed (cost down), as I was approaching the traffic the car in front of me was applying their brakes; I had already began to apply mi...

#4 ELECTRICAL SYSTEM & BATTERYCritical Severity82% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

18
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11626493 • Filed: 11/20/2024

The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stat...

ODI #11561849 • Filed: 12/26/2023

2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same t...

ODI #11512162 • Filed: 03/16/2023

Description of Problem (electrical issue affecting multiple systems): Engine shuts off while driving. All instrument/electronic displays shut off or flicker while driving. Steering wheel locks and vibrates. Liftgate does not open. Vehicle cannot be unlocked with fob. Vehicle d...

#5 AIRBAGS & SAFETY RESTRAINTSCritical Severity82% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

13
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11695898 • Filed: 10/27/2025

I was traveling on an interstate going home from work. My speed was approximately 65mph. I noticed traffic slowing up ahead. I began to drop my speed (cost down), as I was approaching the traffic the car in front of me was applying their brakes; I had already began to apply mi...

ODI #11628348 • Filed: 12/02/2024

The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard. As a result, the vehicle rolled downhill into a busy intersection and was struck by another veh...

ODI #11540443 • Filed: 08/23/2023

I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She...

#6 TRANSMISSION & DRIVETRAINCritical Severity65% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

5
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11712269 • Filed: 01/20/2026

I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, with the roads not yet plowed or treated as it was the beginning of the snowfall. About 15 minutes into my trip, I was on a relatively flat and straight stretch of ...

ODI #11189699 • Filed: 03/18/2019

TWICE THE AWD SYSTEM HAS FAILED. 12/28/2016 AND MARCH 17/ 2019. THE CHECK ENGINE LIGHT COMES ON THE THE 4WD SHUTS DOWN ALONG WITH THE TRAC AND VEHICLE STABILITY SYSTEM. UNDER BOTH TIMES THE CAR WAS BEING OPERATED IN EXTREME WEATHER CONDITIONS OF DEEP HEAVY SNOW, SLUSH, ICE AND...

ODI #11124494 • Filed: 09/05/2018

WHILE PARKING IN A PUBLIC PARKING LOT, AT IDLE SPEED, THE BRAKES DID NOT STOP FORWARD PROGRESS. CAR STRUCK THE CURBING, CLIMBED ONTO THE DIVIDER, CROSSED THE DIVIDER AND BUMPED A PARKED CAR ON THE OTHER SIDE. WHILE THE CAR WAS IN MOTION, I PUMPED THE BRAKES, AND PUSHED THE GEA...

#7 FUEL SYSTEM & INJECTIONLow Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

4
Federal Complaints
Failure Mileage (Median):105,000 milesIQR: 105,000105,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11561849 • Filed: 12/26/2023

2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same t...

ODI #11446735 • Filed: 01/08/2022

UNKNOWN please investigate this vehicle. The recalls we're never addressed. The dealership I purchased the car from, AutoNation Honda Roseville refused to service this car after a maintenance required warning light and tire pressure warning light came on and gasoline averaging...

ODI #10949035 • Filed: 02/02/2017Odometer: 105,000 mi

OCCASIONALLY, AT A STOP SIGN/INTERSECTION OR ENTERING A HIGHWAY IF I HAVE COME TO A FULL STOP BEFORE PROCEEDING THE CAR WILL STALL. I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENS. MY WIFE AND I HAVE FOUND OURSELVES IN THIS PREDICAMENT SEVERAL TIMES NOW AND IT IS ONLY GETTING...

Safety Enforcement

Official NHTSA Safety Recalls (3)

100% Free Dealer Repair
NHTSA Campaign #18E107000Reported: 27/11/2018

ELECTRICAL SYSTEM

Summary: Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

Safety Consequence: The ECM damage may result in the engine stalling, increasing the risk of a crash.
Manufacturer Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
NHTSA Campaign #16V775000Reported: 24/10/2016

ELECTRICAL SYSTEM:WIRING

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Safety Consequence: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.
Manufacturer Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
NHTSA Campaign #16V420000Reported: 09/06/2016

EQUIPMENT:OTHER:LABELS

Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."

Safety Consequence: An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
Manufacturer Remedy: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.

Pre-Purchase Inspection Checklist for 2016 Toyota Highlander

Before purchasing a used 2016 Toyota Highlander, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 3 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2016 Toyota Highlander

Is the 2016 Toyota Highlander a reliable used car?

The 2016 Toyota Highlander earns a 5.6/10 MazicBay Reliability Index based on 109 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2016 Toyota Highlander?

The leading complaint category is Service Brakes, ABS Actuator & Master Cylinder Reports, with a median failure point around 10,000 miles (IQR: 10,00017,500 mi).

Are there free recall repairs available for the 2016 Toyota Highlander?

Yes, the NHTSA records 3 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.