NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2017 Jeep Grand Cherokee Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 364 verified NHTSA owner complaints, 6 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH46 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2017 Jeep Grand Cherokee receives a 5.3/10 MazicBay Reliability Index based on 364 verified NHTSA federal complaints and 6 safety recalls. The primary reported failure mode is Engine Stalling, Oil Consumption & Cooling Defect Reports with a median failure point at 52,150 miles (IQR: 31,12581,750 mi). Out-of-warranty repairs benchmark at $950 – $3,200 .

Jeep Grand Cherokee PlatformJeep Grand Cherokee Series
DLC Port: Under driver side dashboard above foot pedals

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
5.3 / 10

15.2 complaints / 10k sold

NHTSA Owner Complaints
364

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
6

6 Active / Free Remedies

Switch Grand Cherokee Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 ENGINE & COOLINGCritical Severity85% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

148
Federal Complaints
Failure Mileage (Median):52,150 milesIQR: 31,12581,750 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757968 • Filed: 08/19/2026Odometer: 94,298 mi

On November 23, 2025, I was driving approximately 60 mph in the middle lane of I-495 near Exit 62 in Marlborough, Massachusetts, with a passenger in the vehicle. I signaled to change lanes to pass a slower vehicle, selected Sport Mode, and accelerated. The engine RPM increased...

ODI #11751590 • Filed: 07/20/2026

After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a n...

ODI #11747367 • Filed: 06/30/2026

The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A ...

#2 TRANSMISSION & DRIVETRAINCritical Severity83% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

131
Federal Complaints
Failure Mileage (Median):31,500 milesIQR: 17,00057,067 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757968 • Filed: 08/19/2026Odometer: 94,298 mi

On November 23, 2025, I was driving approximately 60 mph in the middle lane of I-495 near Exit 62 in Marlborough, Massachusetts, with a passenger in the vehicle. I signaled to change lanes to pass a slower vehicle, selected Sport Mode, and accelerated. The engine RPM increased...

ODI #11747367 • Filed: 06/30/2026

The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A ...

ODI #11739098 • Filed: 05/20/2026

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive → Neutral → Drive. R...

#3 ELECTRICAL SYSTEM & BATTERYCritical Severity86% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

110
Federal Complaints
Failure Mileage (Median):43,500 milesIQR: 33,62575,325 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11751590 • Filed: 07/20/2026

After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a n...

ODI #11720043 • Filed: 02/23/2026

The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealershi...

ODI #11711710 • Filed: 01/18/2026

It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on i...

#4 BRAKING SYSTEM & ABSCritical Severity74% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

70
Federal Complaints
Failure Mileage (Median):17,000 milesIQR: 10,25074,000 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11747367 • Filed: 06/30/2026

The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A ...

ODI #11739098 • Filed: 05/20/2026

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive → Neutral → Drive. R...

ODI #11727231 • Filed: 03/26/2026

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while attempting to shift into park(P) to exit the vehicle, the vehicle started moving backwards down the slanted driveway. The contact depressed the brake pedal, and the vehicle stopped. The contact then sta...

#5 STEERING & SUSPENSIONCritical Severity72% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

50
Federal Complaints
Failure Mileage (Median):16,998 milesIQR: 9,20029,046 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11709547 • Filed: 01/07/2026

I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates all of the time when I accelerate. I took it to the shop and had over $2,200 in work done and they are unable to find the specific reason that it is vibrating w...

ODI #11708580 • Filed: 01/03/2026

On January 3, 2026, I test drove a 2017 Jeep Grand Cherokee (VIN ... ) from a franchised Jeep dealership in Lewiston, Idaho. After the test drive, the vehicle was placed on a lift and it was discovered that the front driver-side lower ball joint was missing a retaining bolt, a...

ODI #11699517 • Filed: 11/15/2025

Car lost power while driving. Related to recall notice received Feb 2025 with no update still. recall 01C related to PTU power transfer unit. Recall is past due solution and available parts from Chrysler and POSES A MAJOR SAFETY ISSUE!

#6 AIRBAGS & SAFETY RESTRAINTSCritical Severity74% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

32
Federal Complaints
Failure Mileage (Median):45,000 milesIQR: 45,00045,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11711061 • Filed: 01/15/2026

There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components ,...

ODI #11706825 • Filed: 12/23/2025

Active head restraint deployed unexpectedly while driving at very slow speed. In addition to the immediate shock, it hit the back of my head and neck very hard. Still experiencing neck pain.

ODI #11699148 • Filed: 11/13/2025

We were in an accident with heavy front end and right corner panel damage and none of my airbags deployed.

#7 FUEL SYSTEM & INJECTIONMedium Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

13
Federal Complaints
Failure Mileage (Median):60,000 milesIQR: 60,00060,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11711061 • Filed: 01/15/2026

There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components ,...

ODI #11711085 • Filed: 01/15/2026

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle was towed to a dea...

ODI #11699507 • Filed: 11/15/2025

It and it had a weird knock to the engine. Did get searched five times until it was figured out. It was the lifters and camshaft that failed at 82,000. it was fixed it did stall on the highway once before that. complete fix the water pump issue. for the fuel system the EVAP co...

Safety Enforcement

Official NHTSA Safety Recalls (6)

100% Free Dealer Repair
NHTSA Campaign #18V332000Reported: 17/05/2018

ELECTRICAL SYSTEM:WIRING

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA Campaign #20V699000Reported: 12/11/2020

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Safety Consequence: Combustion in the intake manifold can increase the risk of a fire.
Manufacturer Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
NHTSA Campaign #16V686000Reported: 23/09/2016

EQUIPMENT

Summary: Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

Safety Consequence: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
Manufacturer Remedy: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
NHTSA Campaign #17E061000Reported: 19/10/2017

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Summary: Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Safety Consequence: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Manufacturer Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
NHTSA Campaign #22V406000Reported: 09/06/2022

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Safety Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Manufacturer Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
NHTSA Campaign #23V411000Reported: 08/06/2023

ENGINE AND ENGINE COOLING

Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety Consequence: An engine stall can increase the risk of a crash.
Manufacturer Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Pre-Purchase Inspection Checklist for 2017 Jeep Grand Cherokee

Before purchasing a used 2017 Jeep Grand Cherokee, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 6 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2017 Jeep Grand Cherokee

Is the 2017 Jeep Grand Cherokee a reliable used car?

The 2017 Jeep Grand Cherokee earns a 5.3/10 MazicBay Reliability Index based on 364 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2017 Jeep Grand Cherokee?

The leading complaint category is Engine Stalling, Oil Consumption & Cooling Defect Reports, with a median failure point around 52,150 miles (IQR: 31,12581,750 mi).

Are there free recall repairs available for the 2017 Jeep Grand Cherokee?

Yes, the NHTSA records 6 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.