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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2019 Subaru Crosstrek Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 284 verified NHTSA owner complaints, 7 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH26 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2019 Subaru Crosstrek receives a 5.1/10 MazicBay Reliability Index based on 284 verified NHTSA federal complaints and 7 safety recalls. The primary reported failure mode is Electric Power Steering Assist & Suspension Noise Reports with a median failure point at 6,000 miles (IQR: 4,30011,300 mi). Out-of-warranty repairs benchmark at $450 – $1,400 .

2019 Subaru CrosstrekMainstream2019
DLC Port: Under driver side steering column

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
5.1 / 10

18.3 complaints / 10k sold

NHTSA Owner Complaints
284

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
7

7 Active / Free Remedies

Switch Crosstrek Model Year (2014–2025)
NHTSA Defect Subsystem Breakdown

2019 Crosstrek Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 STEERING & SUSPENSIONHigh Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

152
Federal Complaints
Failure Mileage (Median):6,000 milesIQR: 4,30011,300 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11716961 • Filed: 02/10/2026

The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and the vehicle decelerated and lost drive power. The contact was able to coast to the side of the road, where the vehicle compl...

ODI #11655941 • Filed: 04/21/2025

The windshield cracked without impact or any other obvious means of damage. I have had 2 other windshields crack in the same manner, the first being December 2022, second March 2024, and now April 2025. All incidents have starts from the bottom on the windshield on the passeng...

ODI #11649740 • Filed: 03/21/2025

The contact owns a 2019 Subaru Crosstrek. The contact stated while taking the vehicle for a routine oil change. There were no warning lights illuminated. The independent mechanic informed the contact that the control arm was cracked. The contact stated had not experienced the ...

#2 ELECTRICAL SYSTEM & BATTERYCritical Severity87% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

63
Federal Complaints
Failure Mileage (Median):15,200 milesIQR: 11,30019,100 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757124 • Filed: 08/15/2026

Recently, Aug 13 we took the 2019 Crosstrek to the to the Subaru center for oil change and a general inspection. Two big problems revealed. 1. Recommend replacing both rear wheel bearings due to noise while driving $2,249. 2. Recommend replacing all 4 TPMS sensors due to low v...

ODI #11751836 • Filed: 07/21/2026

The contact owns a 2019 Subaru Crosstrek. The contact stated that while operating the vehicle, the battery failed to remain charged. During the failure, the vehicle failed to properly accelerate. No further information was available. The cause of the failure was not yet determ...

ODI #11746535 • Filed: 06/25/2026

The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving and stopping on a red light at around 25 mph, vehicle was shaking till it completely stalled. The vehicle was towed to a certified mechanic where it was diagnosed with ignition coil failure and pen...

#3 ENGINE & COOLINGCritical Severity82% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

52
Federal Complaints
Failure Mileage (Median):23,000 milesIQR: 12,50074,000 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757124 • Filed: 08/15/2026

Recently, Aug 13 we took the 2019 Crosstrek to the to the Subaru center for oil change and a general inspection. Two big problems revealed. 1. Recommend replacing both rear wheel bearings due to noise while driving $2,249. 2. Recommend replacing all 4 TPMS sensors due to low v...

ODI #11754778 • Filed: 08/04/2026Odometer: 125,000 mi

My engine overheated at 125,000 miles roughly and 2025 and this year the engine oil is leaking into the coolant tank at 135,000 miles.

ODI #11753371 • Filed: 07/28/2026

While driving, my dashboard warning lights on my 2019 Subaru Crosstrek—AT OIL TEMP, EyeSight, and Lane Assist—illuminated simultaneously with a sudden onset of transmission slippage and erratic shifting, with no prior warning symptoms. The vehicle experienced a sudden mechanic...

#4 TRANSMISSION & DRIVETRAINCritical Severity84% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

30
Federal Complaints
Failure Mileage (Median):23,000 milesIQR: 14,30742,000 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11753371 • Filed: 07/28/2026

While driving, my dashboard warning lights on my 2019 Subaru Crosstrek—AT OIL TEMP, EyeSight, and Lane Assist—illuminated simultaneously with a sudden onset of transmission slippage and erratic shifting, with no prior warning symptoms. The vehicle experienced a sudden mechanic...

ODI #11737615 • Filed: 05/13/2026Odometer: 42,000 mi

Wheel bearing failure resulting in replacement of the bearing and the integral hub at a cost of ~$750 (independent service center diagnosed and replaced the failed unit). Vehicle had only 42,000 miles and had developed a "rumble" which was thought to be related to seasonal tem...

ODI #11718173 • Filed: 02/15/2026Odometer: 106,500 mi

The rear differential had a contained catastrophic failure. The vehicle had been serviced according to the manufacturer schedule and by their own dealers. The car had never been off road. The failure occurred at 106,500 miles and 6.3 years.

#5 BRAKING SYSTEM & ABSCritical Severity69% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

18
Federal Complaints
Failure Mileage (Median):23,000 milesIQR: 23,00023,000 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11757124 • Filed: 08/15/2026

Recently, Aug 13 we took the 2019 Crosstrek to the to the Subaru center for oil change and a general inspection. Two big problems revealed. 1. Recommend replacing both rear wheel bearings due to noise while driving $2,249. 2. Recommend replacing all 4 TPMS sensors due to low v...

ODI #11666127 • Filed: 06/10/2025

The contact owns a 2019 Subaru Crosstrek. While the contact was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact stated that while the engine was still off, the gear shifter was shifted into reverse(R) and the ve...

ODI #11644364 • Filed: 02/23/2025

Hello! I started financing my 2019 Subaru Crosstrek in 04/2023. A month after that date, I had a head gasket issue. Then in 2024, a radiator cap deformed after going to the dealer to get an oil change at SF Honda. (The time on that was suspicious being that I didn’t touch that...

#6 AIRBAGS & SAFETY RESTRAINTSCritical Severity65% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

8
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11750700 • Filed: 07/15/2026

I own a 2019 Subaru Crosstrek Hybrid with recurring fuel-system and EVAP failures that I believe present a serious safety risk. On 12/9/2025, the vehicle experienced a total loss of motive power while I was driving in dense traffic on a busy expressway. The vehicle suddenly lo...

ODI #11645075 • Filed: 02/26/2025

Using the seat belt with the safe lock feature for rear facing, the car seat becomes loose within 2-3 times using it with my daughter. We have to have her out, undo the safe lock and pull the seat belt tight again to refasten it.

ODI #11627701 • Filed: 11/27/2024

Per NHTSA Product Campaign Bulletin WRE-21, all ignition coils on my 2019 Subaru Crosstrek Premium were replace on August 9th, 2021. On November 26th 2024, the same vehicle experienced a total loss of motive power on a 50 mph, 2-lane road, resulting in emergency action to move...

#7 FUEL SYSTEM & INJECTIONLow Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

3
Federal Complaints
Failure Mileage (Median):4,700 milesIQR: 3,3506,050 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11750700 • Filed: 07/15/2026

I own a 2019 Subaru Crosstrek Hybrid with recurring fuel-system and EVAP failures that I believe present a serious safety risk. On 12/9/2025, the vehicle experienced a total loss of motive power while I was driving in dense traffic on a busy expressway. The vehicle suddenly lo...

ODI #11375225 • Filed: 11/18/2020Odometer: 7,400 mi

MY WIFES CAR STARTED SMELLING LIKE GASOLINE INSIDE THE PASSENGER COMPARTMENT. WE TOOK IT TO A SUBARU DEALER AND A RODENT HAD CHEWED THE HIGH PRESSURE GAS LINE. IT THEN SPRAYED GASOLINE RIGHT INTO HER BACK SEAT FOAM AND CUSHION. IF WE TAKE THE RODENT OUT OF THE EQUATION, THIS C...

ODI #11271271 • Filed: 10/27/2019Odometer: 2,000 mi

AT AROUND THE 2000 MILE MARK I NOTICED A DRASTIC REDUCTION IN FUEL ECONEMY. I ALSO STARTED NOTICING METAL PARTICLES IN THE ENGINE OIL. I ALSO NOTICED A SIGNIFICANT DROP IN ENGINE POWER AS WELL. THIS IS A SIGN OF DEBRIS GETTING IN THE ENGINE AND CAUSING METAL PARTICLES TO BECOM...

Safety Enforcement

Official NHTSA Safety Recalls (7)

100% Free Dealer Repair
NHTSA Campaign #19V404000Reported: 30/05/2019

VISIBILITY:GLASS, SIDE/REAR

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Safety Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Manufacturer Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
NHTSA Campaign #20V189000Reported: 31/03/2020

SEAT BELTS:REAR/OTHER

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Safety Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Manufacturer Remedy: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
NHTSA Campaign #19V065000Reported: 06/02/2019

STEERING:ELECTRIC POWER ASSIST SYSTEM

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Safety Consequence: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
Manufacturer Remedy: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
NHTSA Campaign #21V263000Reported: 15/04/2021

SUSPENSION:REAR

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Safety Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Manufacturer Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
NHTSA Campaign #21V264000Reported: 15/04/2021

ELECTRICAL SYSTEM:SOFTWARE

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Safety Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Manufacturer Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
NHTSA Campaign #19V856000Reported: 02/12/2019

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Safety Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Manufacturer Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
NHTSA Campaign #19V743000Reported: 18/10/2019

ELECTRICAL SYSTEM:SOFTWARE

Summary: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Safety Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Manufacturer Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Repair & Diagnostic Tools

Tools for Diagnosing the 2019 Subaru Crosstrek

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Pre-Purchase Inspection Checklist for 2019 Subaru Crosstrek

Before purchasing a used 2019 Subaru Crosstrek, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 7 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2019 Subaru Crosstrek

Is the 2019 Subaru Crosstrek a reliable used car?

The 2019 Subaru Crosstrek earns a 5.1/10 MazicBay Reliability Index based on 284 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2019 Subaru Crosstrek?

The leading complaint category is Electric Power Steering Assist & Suspension Noise Reports, with a median failure point around 6,000 miles (IQR: 4,30011,300 mi).

Are there free recall repairs available for the 2019 Subaru Crosstrek?

Yes, the NHTSA records 7 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.

2019 Subaru Crosstrek Owner Maintenance & Equipment CenterVerified battery BCI group sizes, oil sump capacities, and tested scan tools.
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