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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2023 RAM 3500 Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 17 verified NHTSA owner complaints, 5 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: MEDIUM4 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2023 RAM 3500 receives a 6.9/10 MazicBay Reliability Index based on 17 verified NHTSA federal complaints and 5 safety recalls. The primary reported failure mode is Engine Stalling, Oil Consumption & Cooling Defect Reports with a median failure point at 10,550 miles (IQR: 10,55010,550 mi). Out-of-warranty repairs benchmark at $950 – $3,200 .

2023 RAM 3500Near-Luxury2023
DLC Port: Driver lower kick panel near emergency brake assembly

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
6.9 / 10

2.8 complaints / 10k sold

NHTSA Owner Complaints
17

Verified US federal records

Safety Severity Grade
Low Risk

Crash, fire & stall audit

Federal Safety Recalls
5

5 Active / Free Remedies

Switch 3500 Model Year (2014–2025)
NHTSA Defect Subsystem Breakdown

2023 3500 Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 ENGINE & COOLINGMedium Severity76% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

6
Federal Complaints
Failure Mileage (Median):10,550 milesIQR: 10,55010,550 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11746488 • Filed: 06/25/2026

The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently i...

ODI #11715490 • Filed: 02/04/2026

The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of ti...

ODI #11621660 • Filed: 10/24/2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecure...

#2 ELECTRICAL SYSTEM & BATTERYLow Severity78% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

4
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11746488 • Filed: 06/25/2026

The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently i...

ODI #11621770 • Filed: 10/24/2024

Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation. Also, le...

ODI #11540880 • Filed: 08/26/2023

TPMS is installed on the truck but is not available to view anywhere inside the truck. It is 1ton pickup meant for towing. We tow a 15000# camper Ram's official position (I have voicemails) is that monitoring tire pressure while towing is "not required" for safe towing I adama...

#3 BRAKING SYSTEM & ABSLow Severity65% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

4
Federal Complaints
Failure Mileage (Median):10,550 milesIQR: 10,55010,550 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11750343 • Filed: 07/14/2026

The drivers seat belt does Not lock when brake is applied, and does not retract when unbuckled. I saw a report where several thousands of seat belts have been recalled that were in similar vehicles to mine. Also in that recall the manufacturer was the same as my seat belt. Can...

ODI #11746488 • Filed: 06/25/2026

The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently i...

ODI #11585891 • Filed: 04/29/2024

The contact owns a 2023 Ram 3500. The contact stated that while driving at unknown speeds, the parking brake engaged without driver input. The parking brake warning light was illuminated. The contact was unable to disengage the parking brake. The contact was aided by another d...

#4 STEERING & SUSPENSIONLow Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

3
Federal Complaints
Failure Mileage (Median):17,775 milesIQR: 14,16321,388 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11750748 • Filed: 07/16/2026Odometer: 25,000 mi

Nexen Roadian HTX RH5 LT235/80R17E 120R/117/R At approximately 70 mph, I experienced a severe vibration in the steering wheel. Shortly thereafter, the tread separated from the carcass sending pieces of rubber flying. I was able to pull onto the shoulder and change the tire. Th...

ODI #11621660 • Filed: 10/24/2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecure...

ODI #11551790 • Filed: 10/25/2023Odometer: 10,550 mi

Driving vehicle and made a left turn and the power steering stopped working and the brakes went spongy. Made the turn and the power steering started working again. It did it five other times on the same drive, over a fifteen minute period of time. The engine belt is in place a...

#5 AIRBAGS & SAFETY RESTRAINTSLow Severity65% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

3
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11750343 • Filed: 07/14/2026

The drivers seat belt does Not lock when brake is applied, and does not retract when unbuckled. I saw a report where several thousands of seat belts have been recalled that were in similar vehicles to mine. Also in that recall the manufacturer was the same as my seat belt. Can...

ODI #11746488 • Filed: 06/25/2026

The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently i...

ODI #11555320 • Filed: 11/15/2023

The seatbelts do not porperly retract. The get caught in door after use, they fit loose and don’t feel secure. I had a 2018 ram 2500 that did the same

#6 TRANSMISSION & DRIVETRAINLow Severity83% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

1
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (1)
ODI #11592532 • Filed: 06/04/2024

Engine Lockup , towed 650 miles to dealer clsoer to my home and from same place where I bought the truck , said has Waranty, and stays there for almost 3 months , calling them every week and saying we are waiting for chrysler to send an engine and after receiving we will need ...

#7 FUEL SYSTEM & INJECTIONLow Severity83% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

1
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (1)
ODI #11531859 • Filed: 07/12/2023

The contact owns a 2023 Ram 3500. The contact stated that while inspecting the vehicle, the generator was turned on and the contact became aware of gasoline leaking. The contact related the failure to NHTSA Campaign Number: 23E030000 (Fuel System, Gasoline, Equipment). The veh...

Safety Enforcement

Official NHTSA Safety Recalls (5)

100% Free Dealer Repair
NHTSA Campaign #23V060000Reported: 09/02/2023

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Safety Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Manufacturer Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
NHTSA Campaign #23V654000Reported: 28/09/2023

BACK OVER PREVENTION:DISPLAY FUNCTION

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
NHTSA Campaign #23V799000Reported: 28/11/2023

STEERING:STEERING CONTROL MODULE

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
NHTSA Campaign #24V199000Reported: 14/03/2024

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Manufacturer Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA Campaign #24V413000Reported: 06/06/2024

POWER TRAIN:AUTOMATIC TRANSMISSION

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Safety Consequence: A loss of drive power or a loss of park function increase the risk of a crash.
Manufacturer Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Pre-Purchase Inspection Checklist for 2023 RAM 3500

Before purchasing a used 2023 RAM 3500, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 5 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2023 RAM 3500

Is the 2023 RAM 3500 a reliable used car?

The 2023 RAM 3500 earns a 6.9/10 MazicBay Reliability Index based on 17 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2023 RAM 3500?

The leading complaint category is Engine Stalling, Oil Consumption & Cooling Defect Reports, with a median failure point around 10,550 miles (IQR: 10,55010,550 mi).

Are there free recall repairs available for the 2023 RAM 3500?

Yes, the NHTSA records 5 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.

2023 RAM 3500 Owner Maintenance & Equipment CenterVerified battery BCI group sizes, oil sump capacities, and tested scan tools.
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