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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2023 RAM 2500 Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 0 verified NHTSA owner complaints, 8 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: LOW•0 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2023 RAM 2500 receives a 7.5/10 MazicBay Reliability Index based on 0 verified NHTSA federal complaints and 8 safety recalls. The primary reported failure mode is General Maintenance & Wear with a median failure point at 55,000 miles (IQR: 35,000 – 75,000 mi). Out-of-warranty repairs benchmark at $450–$1,200.

2023 RAM 2500Near-Luxury2023
DLC Port: Driver footwell below steering column near parking brake

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
7.5 / 10

Sales-normalized telemetry

NHTSA Owner Complaints
0

Verified US federal records

Safety Severity Grade
Low Risk

Crash, fire & stall audit

Federal Safety Recalls
8

8 Active / Free Remedies

Defects & ProblemsSafety Recalls8Owner Complaints
Switch 2500 Model Year (2014–2025)
NHTSA Defect Subsystem Breakdown

2023 2500 Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Defect Clustering

Top Reported Problem Clusters (0)

Ranked by NHTSA Complaint Frequency

Zero Statistically Significant Problem Clusters

This model year exhibits exceptionally low complaint density across all federal component taxonomies.

Safety Enforcement

Official NHTSA Safety Recalls (8)

100% Free Dealer Repair
NHTSA Campaign #22V835000Reported: 10/11/2022

POWER TRAIN:AUTOMATIC TRANSMISSION

Summary: FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Safety Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Manufacturer Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
NHTSA Campaign #23V060000Reported: 09/02/2023

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Safety Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Manufacturer Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
NHTSA Campaign #23V059000Reported: 09/02/2023

BACK OVER PREVENTION:DISPLAY FUNCTION

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Manufacturer Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
NHTSA Campaign #23V654000Reported: 28/09/2023

BACK OVER PREVENTION:DISPLAY FUNCTION

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
NHTSA Campaign #23V799000Reported: 28/11/2023

STEERING:STEERING CONTROL MODULE

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
NHTSA Campaign #24V199000Reported: 14/03/2024

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Manufacturer Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA Campaign #24V413000Reported: 06/06/2024

POWER TRAIN:AUTOMATIC TRANSMISSION

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Safety Consequence: A loss of drive power or a loss of park function increase the risk of a crash.
Manufacturer Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
NHTSA Campaign #26V288000Reported: 07/05/2026

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Summary: Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Safety Consequence: Loss of vehicle control increases the risk of a crash.
Manufacturer Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Pre-Purchase Inspection Checklist for 2023 RAM 2500

Before purchasing a used 2023 RAM 2500, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 8 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2023 RAM 2500

Is the 2023 RAM 2500 a reliable used car?

The 2023 RAM 2500 earns a 7.5/10 MazicBay Reliability Index based on 0 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2023 RAM 2500?

The leading complaint category is General Powertrain, with a median failure point around 55,000 miles (IQR: 35,000 – 75,000 mi).

Are there free recall repairs available for the 2023 RAM 2500?

Yes, the NHTSA records 8 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.

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