NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-24

2020 Kia Telluride Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 744 verified NHTSA owner complaints, 7 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: HIGH115 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2020 Kia Telluride receives a 3.8/10 MazicBay Reliability Index based on 744 verified NHTSA federal complaints and 7 safety recalls. The primary reported failure mode is Electric Power Steering Assist & Suspension Noise Reports with a median failure point at 60,000 miles (IQR: 15,37565,000 mi). Out-of-warranty repairs benchmark at $450 – $1,400 .

Kia Telluride PlatformKia Telluride Series
DLC Port: Under driver side dashboard near fuse box panel

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
3.8 / 10

67.6 complaints / 10k sold

NHTSA Owner Complaints
744

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
7

7 Active / Free Remedies

Switch Telluride Model Year (2014–2025)
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 STEERING & SUSPENSIONCritical Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

212
Federal Complaints
Failure Mileage (Median):60,000 milesIQR: 15,37565,000 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11753133 • Filed: 07/27/2026

I attempted to open the moonroof on our 2020 Kia Telluride. When it opened, it was cockeyed and off track. I pushed the button to close it, and I heard a plastic piece break and the moonroof remained stuck open. I took this car to Kia of Olympia, Kia of St. Cloud and Horne Kia...

ODI #11751921 • Filed: 07/21/2026

The sun roof came completely off the tracks and won’t close. The car is no longer weather proof and is at risk of the glass flying off at high speeds. Problem has not been reproduced or confirmed. Has not been inspected by the manufacturer or others. No warnings prior to the f...

ODI #11749447 • Filed: 07/09/2026Odometer: 75,000 mi

Vehicle has 75,000 miles. The knuckle on the steering column and the rack and pinion became worn out causing the steering wheel to be loose and jump at high speeds. Mirrors would stop opening randomly. Rear camera stopped working making it very difficult to view when backing u...

#2 ENGINE & COOLINGCritical Severity86% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

184
Federal Complaints
Failure Mileage (Median):12,500 milesIQR: 1,00079,069 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11754612 • Filed: 08/03/2026Odometer: 62,000 mi

I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement,...

ODI #11753450 • Filed: 07/29/2026Odometer: 111,000 mi

**1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine failed catastrophically and caught fire while I was driving. The vehicle was towed to the Kia dealership, where it remains available for inspection upon request...

ODI #11753165 • Filed: 07/27/2026Odometer: 77,000 mi

Purchased this car used in July of 2025 with 77,000 miles. When we went in for the first complimentary oil change at ~5,000 miles, there was no noticeable oil on the dipstick. The dealership continued with the oil change and advised us to come back every 500miles for an oil co...

#3 TRANSMISSION & DRIVETRAINCritical Severity88% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

82
Federal Complaints
Failure Mileage (Median):54,205 milesIQR: 6,25079,069 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11747463 • Filed: 06/30/2026

The contact owns a 2020 Kia Telluride. The contact stated that while driving approximately 60-65 MPH on the highway, the vehicle suddenly shut off and the battery warning light was flickering and the vehicle lost power. The contact was able to coast the vehicle into a parking ...

ODI #11746829 • Filed: 06/26/2026Odometer: 138,000 mi

I am filing this complaint regarding my 2020 Kia Telluride because of excessive oil consumption that Kia has refused to address. My vehicle currently has approximately 138,000 miles and consumes about one quart of engine oil every 500 miles. This level of oil consumption is ex...

ODI #11744967 • Filed: 06/18/2026

The contact owns a 2020 Kia Telluride. The contact stated that while driving with the AWD activated in the rain, the vehicle ran off the road. There were no warning lights illuminated. The contact spoke to the seller, who confirmed a previous failure with the AWD coupler. The ...

#4 ELECTRICAL SYSTEM & BATTERYCritical Severity86% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

72
Federal Complaints
Failure Mileage (Median):38,800 milesIQR: 16,50062,500 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11753294 • Filed: 07/28/2026Odometer: 78,000 mi

instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.

ODI #11749537 • Filed: 07/10/2026

My vehicle has the radiator fan that will not shut off. It stays running until the battery goes dead. I have taken it in to dealership and get the can not reproduce answer as well as maybe its this or that, you will have to leave it here. In doing research this is a known issu...

ODI #11749447 • Filed: 07/09/2026Odometer: 75,000 mi

Vehicle has 75,000 miles. The knuckle on the steering column and the rack and pinion became worn out causing the steering wheel to be loose and jump at high speeds. Mirrors would stop opening randomly. Rear camera stopped working making it very difficult to view when backing u...

#5 BRAKING SYSTEM & ABSCritical Severity71% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

49
Federal Complaints
Failure Mileage (Median):54,205 milesIQR: 40,23862,750 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11754612 • Filed: 08/03/2026Odometer: 62,000 mi

I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement,...

ODI #11753368 • Filed: 07/28/2026

Vehicle experiences intermittent brake failure at normal and low speeds. No indicator lights are present, no warnings are given.

ODI #11743764 • Filed: 06/12/2026

A continuation from my last post. I brought my car back to the dealer.The worker came out to inspect my car and he lifted the hood and he said I had a loose negative battery cable and that I had the wrong battery in my car. He said that might be the cause of the flickering lig...

#6 AIRBAGS & SAFETY RESTRAINTSCritical Severity65% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

17
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11730781 • Filed: 04/13/2026

Oil leak that I’ve put so much effort in getting fixed or replaced and nothing is working. The seat belts suck. The seats are ripped.

ODI #11628298 • Filed: 12/02/2024

Passenger side seat belt retracts slowly but sometimes not at all. Driver side retracts slowly.

ODI #11592255 • Filed: 06/03/2024

I have 2 problems. The first is that my rear seats lift and move. This has been a problem since I purchased the vehicle. However I'm just reporting the issue because my grandson was injured while in his booster seat. The seat had automatically deployed and moved forward by its...

#7 FUEL SYSTEM & INJECTIONMedium Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

6
Federal Complaints
Failure Mileage (Median):67,000 milesIQR: 38,50095,500 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11730157 • Filed: 04/09/2026

While driving on a highway at approximately 50 mph, the vehicle suddenly lost acceleration without warning and was unable to exceed approximately 10–15 mph. This created a dangerous situation requiring immediate maneuvering across multiple lanes of traffic to reach safety. At ...

ODI #11722876 • Filed: 03/09/2026

the car burns through oil at an absurd rate- no warning and then shakes when coming to a stop, then completely stalls and shuts off at stop lights and stop signs. I was stuck in an intersection with my two kids in the car. the car stinks of gasoline and does not seem right. Ki...

ODI #11708958 • Filed: 01/05/2026

The argument for the warranty claim to be honored and the work to be completed is as follows. Kia Inc may not want to take responsibility for the engine. They may want to shy away from their duty by claim negligence on the part of the owner. Kia will ask the car owner to produ...

Safety Enforcement

Official NHTSA Safety Recalls (7)

100% Free Dealer Repair
NHTSA Campaign #19V594000Reported: 13/08/2019

SEAT BELTS:REAR/OTHER

Summary: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Manufacturer Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
NHTSA Campaign #20V436000Reported: 28/07/2020

ELECTRICAL SYSTEM:WIRING

Summary: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Manufacturer Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
NHTSA Campaign #22V626000Reported: 15/08/2022

TRAILER HITCHES

Summary: Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety Consequence: A fire while parked or driving can increase the risk of injury.
Manufacturer Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
NHTSA Campaign #24V148000Reported: 26/02/2024

EXTERIOR LIGHTING:HEADLIGHTS

Summary: Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Safety Consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
NHTSA Campaign #24V214000Reported: 20/03/2024

POWER TRAIN:DRIVELINE:DRIVESHAFT

Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Safety Consequence: A vehicle roll away increases the risk of a crash or injury.
Manufacturer Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
NHTSA Campaign #24V407000Reported: 05/06/2024

SEATS:FRONT ASSEMBLY:POWER ADJUST

Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Safety Consequence: A fire increases the risk of injury.
Manufacturer Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
NHTSA Campaign #26V430000Reported: 02/07/2026

SEATS:FRONT ASSEMBLY:POWER ADJUST

Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.

Safety Consequence: A fire increases the risk of injury.
Manufacturer Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

Pre-Purchase Inspection Checklist for 2020 Kia Telluride

Before purchasing a used 2020 Kia Telluride, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 7 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2020 Kia Telluride

Is the 2020 Kia Telluride a reliable used car?

The 2020 Kia Telluride earns a 3.8/10 MazicBay Reliability Index based on 744 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2020 Kia Telluride?

The leading complaint category is Electric Power Steering Assist & Suspension Noise Reports, with a median failure point around 60,000 miles (IQR: 15,37565,000 mi).

Are there free recall repairs available for the 2020 Kia Telluride?

Yes, the NHTSA records 7 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.