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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2021 Buick Encore GX Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 50 verified NHTSA owner complaints, 2 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: MEDIUM12 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2021 Buick Encore GX receives a 7.2/10 MazicBay Reliability Index based on 50 verified NHTSA federal complaints and 2 safety recalls. The primary reported failure mode is Engine Stalling, Oil Consumption & Cooling Defect Reports with a median failure point at 63,414 miles (IQR: 51,00075,860 mi). Out-of-warranty repairs benchmark at $950 – $3,200 .

2021 Buick Encore GXNear-Luxury2021
DLC Port: Under driver side lower dash near knee panel

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
7.2 / 10

8.3 complaints / 10k sold

NHTSA Owner Complaints
50

Verified US federal records

Safety Severity Grade
Elevated Risk

Crash, fire & stall audit

Federal Safety Recalls
2

2 Active / Free Remedies

Switch Encore GX Model Year (2014–2025)
NHTSA Defect Subsystem Breakdown

2021 Encore GX Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Defect Clustering

Top Reported Problem Clusters (7)

Ranked by NHTSA Complaint Frequency
#1 ENGINE & COOLINGMedium Severity82% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

24
Federal Complaints
Failure Mileage (Median):63,414 milesIQR: 51,00075,860 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11749150 • Filed: 07/08/2026

While driving check engine suddenly illuminated following by a "warning reduced engine power" message. Car began driving sluggish and driving over 35mph caused serious trembling. After multiple diagnosis with several engine codes pointing to issues with ECM, and mass air flow ...

ODI #11735946 • Filed: 05/05/2026Odometer: 66,828 mi

A 2021 Buick Encore GX with 66,828 miles experienced sudden transmission failure while driving. The vehicle lost forward gear engagement and began slipping, creating an immediate safety risk to the driver and other motorists due to unexpected loss of vehicle propulsion and con...

ODI #11735353 • Filed: 05/03/2026

The 1.3L turbo caused metal fragments to get into my engine which in return caused the transmission to fail. My 2021 Buick encore gx has been in the shop since early February 2026 at Garber Buick in Fort Pierce Florida. The first diagnosis was solenoids needed to be replaced, ...

#2 TRANSMISSION & DRIVETRAINCritical Severity78% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

16
Federal Complaints
Failure Mileage (Median):60,000 milesIQR: 42,50063,414 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11735946 • Filed: 05/05/2026Odometer: 66,828 mi

A 2021 Buick Encore GX with 66,828 miles experienced sudden transmission failure while driving. The vehicle lost forward gear engagement and began slipping, creating an immediate safety risk to the driver and other motorists due to unexpected loss of vehicle propulsion and con...

ODI #11735353 • Filed: 05/03/2026

The 1.3L turbo caused metal fragments to get into my engine which in return caused the transmission to fail. My 2021 Buick encore gx has been in the shop since early February 2026 at Garber Buick in Fort Pierce Florida. The first diagnosis was solenoids needed to be replaced, ...

ODI #11733173 • Filed: 04/23/2026

Turbocharger is defective. Reduced engine power. Engine Power reduced shows up on my dashboard. I bought the car brand new at Lindsey Buick in Ohio. This car is too young for this problem. Lindsey Buick and GM need to stand up to accountability and transparency when it comes t...

#3 BRAKING SYSTEM & ABSCritical Severity83% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

9
Federal Complaints
Failure Mileage (Median):4,000 milesIQR: 4,0004,000 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11747114 • Filed: 06/29/2026

The contact owns a 2021 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed, with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, and several unknown diagnostic t...

ODI #11708527 • Filed: 01/03/2026

Brake System Control Module Replacement - The brake system control module needs replacement due to a fault detected with 10 volts on terminal 1. Replacing this component can help maintain proper functionality of the brake system and ensure consistent performance. Why would thi...

ODI #11704676 • Filed: 12/12/2025

The contact owns a 2021 Buick Encore GX. The contact stated while depressing the brake pedal to make a right turn, there was an abnormally loud popping and scrapping sound coming from underneath the vehicle. The contact pulled over to the side of the road. Upon exiting and ins...

#4 ELECTRICAL SYSTEM & BATTERYMedium Severity72% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

8
Federal Complaints
Failure Mileage (Median):60,000 milesIQR: 60,00060,000 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11749150 • Filed: 07/08/2026

While driving check engine suddenly illuminated following by a "warning reduced engine power" message. Car began driving sluggish and driving over 35mph caused serious trembling. After multiple diagnosis with several engine codes pointing to issues with ECM, and mass air flow ...

ODI #11727335 • Filed: 03/26/2026

Shifter to park message showing on dash and Vehicle will not stop beeping and drains the battery and you can not lock the car. This is a know problem with Buick Encore 2023 and Buick has not recalled it and did not cover the cost of the repair, which cost me $659.68 plus tax.

ODI #11713934 • Filed: 01/28/2026

The contact owns a 2021 Buick Encore GX. The contact stated that during a routine oil change at the local dealer, the contact informed the dealer that while in the park or shifting to park, the engine was shutting off unexpectedly. The message to “Shift to Park” was displayed ...

#5 STEERING & SUSPENSIONCritical Severity66% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

3
Federal Complaints
Failure Mileage (Median):4,000 milesIQR: 4,0004,000 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11626175 • Filed: 11/19/2024

The contact's girlfriend owned a 2021 Buick Encore. The contact stated that while his girlfriend was driving at 20 MPH, an abnormal, snapping sound emitted from the vehicle as the steering wheel independently shifted to the right and crashed into two parked vehicles. The conta...

ODI #11431435 • Filed: 09/01/2021Odometer: 4,000 mi

Driving at 5:10pm on aug 31, 2021 first my power steering warning comes on my dash. Then my brake light comes on in red. I was just starting to move w traffic and I turned down a side street. No brakes or steering I did slow down enough to put in park. Only 4000 miles on vehic...

ODI #11420627 • Filed: 06/11/2021

The brake system failed upon pulling into a parking space. Had it happened a few, short moments before, there would have been a high probability of a crash. The vehicle was taken to Hardy Buick GMC Chevrolet. Upon reading the codes, I was told that the vehicle needs a new mast...

#6 FUEL SYSTEM & INJECTIONLow Severity65% Match Confidence

Fuel Pump Pressure Loss & Fuel Delivery Defect Reports

2
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$650 – $1,250 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of propulsion power at highway speeds
  • Extended engine cranking / failure to restart
  • Fuel odor near fuel tank / engine bay
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (2)
ODI #11732027 • Filed: 04/18/2026

My vehicle suddenly stalled and completely shut off while I was driving. No warning lamps, messages or other symptoms to alert me there was any engine issues. I was definitely put in danger as I was driving at rush hour in a 6 lane busy US 1 Federal Highway. The vehicle was st...

ODI #11435680 • Filed: 10/06/2021

The contact owns a 2021 Buick Encore GX. The contact stated that while at a stop sign, the RPM was fluctuating from 0 to 3,000 RPM. The contact stated that the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact me...

#7 AIRBAGS & SAFETY RESTRAINTSCritical Severity70% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

2
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Under Investigation / Recall AuditNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (2)
ODI #11626175 • Filed: 11/19/2024

The contact's girlfriend owned a 2021 Buick Encore. The contact stated that while his girlfriend was driving at 20 MPH, an abnormal, snapping sound emitted from the vehicle as the steering wheel independently shifted to the right and crashed into two parked vehicles. The conta...

ODI #11456559 • Filed: 03/14/2022

The contact rented a 2021 Buick Encore GX. The contact stated while idled at a stop light, another vehicle driving at approximately 45-50 MPH crashed into the rear of their vehicle. The air bags failed to deploy. The contact sustained bruises and thigh injuries. The front pass...

Safety Enforcement

Official NHTSA Safety Recalls (2)

100% Free Dealer Repair
NHTSA Campaign #20V588000Reported: 24/09/2020

SERVICE BRAKES

Summary: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Safety Consequence: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Manufacturer Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
NHTSA Campaign #21V440000Reported: 10/06/2021

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND

Summary: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Safety Consequence: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Manufacturer Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.

Pre-Purchase Inspection Checklist for 2021 Buick Encore GX

Before purchasing a used 2021 Buick Encore GX, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 2 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2021 Buick Encore GX

Is the 2021 Buick Encore GX a reliable used car?

The 2021 Buick Encore GX earns a 7.2/10 MazicBay Reliability Index based on 50 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2021 Buick Encore GX?

The leading complaint category is Engine Stalling, Oil Consumption & Cooling Defect Reports, with a median failure point around 63,414 miles (IQR: 51,00075,860 mi).

Are there free recall repairs available for the 2021 Buick Encore GX?

Yes, the NHTSA records 2 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.

2021 Buick Encore GX Owner Maintenance & Equipment CenterVerified battery BCI group sizes, oil sump capacities, and tested scan tools.
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