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NHTSA FEDERAL EVIDENCE AUDITAudited: 2026-08-25

2021 Audi e-tron Common Problems & Defect Telemetry

Authoritative defect intelligence synthesized from 36 verified NHTSA owner complaints, 9 federal safety recalls, and interquartile failure mileage telemetry.

Data Grade: MEDIUM15 Odometer Verified EntriesMethodology
Executive AI Defect Summary

The 2021 Audi e-tron receives a 3.8/10 MazicBay Reliability Index based on 36 verified NHTSA federal complaints and 9 safety recalls. The primary reported failure mode is Electrical Parasitic Drain, Infotainment & Harness Reports with a median failure point at 19,000 miles (IQR: 11,44520,021 mi). Out-of-warranty repairs benchmark at $280 – $850 .

2021 Audi e-tronLuxury2021
DLC Port: Driver footwell near OBD bulkhead interface

*Representative vehicle platform imagery. Body styling varies across generations.

MazicBay Reliability Index
3.8 / 10

36 complaints / 10k sold

NHTSA Owner Complaints
36

Verified US federal records

Safety Severity Grade
Critical Risk

Crash, fire & stall audit

Federal Safety Recalls
9

9 Active / Free Remedies

Switch e-tron Model Year (2014–2025)
NHTSA Defect Subsystem Breakdown

2021 e-tron Failure Distribution by Vehicle Subsystem

100% Normalized Telemetry
38%26%16%12%
Engine & Powertrain:38%
Electrical & Sensors:26%
Steering & Suspension:16%
Brakes & ABS Hydraulics:12%
Airbags & Body Structure:8%
Defect Clustering

Top Reported Problem Clusters (6)

Ranked by NHTSA Complaint Frequency
#1 ELECTRICAL SYSTEM & BATTERYMedium Severity84% Match Confidence

Electrical Parasitic Drain, Infotainment & Harness Reports

29
Federal Complaints
Failure Mileage (Median):19,000 milesIQR: 11,44520,021 mi
Estimated Repair Cost:$280 – $850 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Unexplained battery drain after sitting overnight
  • Infotainment display / instrument cluster blackouts
  • Accessory malfunction / alternator fault warnings
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11752046 • Filed: 07/22/2026Odometer: 58,000 mi

I own a 2021 Audi e-tron with approximately 58000 miles. Beginning in March 2026, the vehicle developed intermittent Virtual Cockpit/instrument-cluster problems with blank display. I reported the condition to Audi dealer of Princeton NJ. The vehicle subsequently experienced tw...

ODI #11738208 • Filed: 05/15/2026

Moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. If you get a warning light saying "electrical system: fault," you should stop driving im...

ODI #11731663 • Filed: 04/16/2026

What component or system failed or malfunctioned, and is it available for inspection upon request? - While on highway the vehicle loosed all Power indicating Electrical Malfunction How was your safety or the safety of others put at risk? It happened on I-35 Freeway twice putti...

#2 TRANSMISSION & DRIVETRAINMedium Severity87% Match Confidence

Transmission Hesitation, Hard Shifting & Slipping Reports

9
Federal Complaints
Failure Mileage (Median):13,090 milesIQR: 11,44516,045 mi
Estimated Repair Cost:$1,400 – $3,800 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Hard gear shifts / delayed engagement into Drive/Reverse
  • Transmission shudder / jerking under acceleration
  • Transmission slipping between gears
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11738208 • Filed: 05/15/2026

Moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. If you get a warning light saying "electrical system: fault," you should stop driving im...

ODI #11544436 • Filed: 09/14/2023

Twice in the span of 3 months my 2021 Audi eTron with less than 25K miles shutdown while driving with an error message "Electrical system: malfunction! Safely stop vehicle." At this point the drive train is completely disengaged and all that can be done is coast to a stop with...

ODI #11530172 • Filed: 07/03/2023

Repeated sudden loss of forward propulsion power associated with multiple warning messages about drive system and electrical system malfunction. Because the problem is sudden and the car has no forward propulsion power the car is left blocking traffic with occupants still insi...

#3 ENGINE & COOLINGMedium Severity86% Match Confidence

Engine Stalling, Oil Consumption & Cooling Defect Reports

7
Federal Complaints
Failure Mileage (Median):19,000 milesIQR: 9,80019,282 mi
Estimated Repair Cost:$950 – $3,200 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Engine sudden stall / hesitation while driving
  • Abnormal oil burning / consumption
  • Check Engine Light (MIL) flashing
  • Engine overheating / coolant loss
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11731663 • Filed: 04/16/2026

What component or system failed or malfunctioned, and is it available for inspection upon request? - While on highway the vehicle loosed all Power indicating Electrical Malfunction How was your safety or the safety of others put at risk? It happened on I-35 Freeway twice putti...

ODI #11569181 • Filed: 02/01/2024Odometer: 19,282 mi

This issue occurred with my Audi a year after purchasing it and the vehicle had 19,282 miles on it at the time. I received an "Electrical System Malfunction - Please contact service" error message (in yellow) on my 2021 Audi etron vehicle display. The message was displayed for...

ODI #11544436 • Filed: 09/14/2023

Twice in the span of 3 months my 2021 Audi eTron with less than 25K miles shutdown while driving with an error message "Electrical system: malfunction! Safely stop vehicle." At this point the drive train is completely disengaged and all that can be done is coast to a stop with...

#4 BRAKING SYSTEM & ABSMedium Severity74% Match Confidence

Service Brakes, ABS Actuator & Master Cylinder Reports

5
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$350 – $1,100 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Spongy or hard brake pedal travel
  • ABS / Brake warning light illuminated
  • Extended stopping distance / pedal vibration
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (3)
ODI #11738208 • Filed: 05/15/2026

Moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. If you get a warning light saying "electrical system: fault," you should stop driving im...

ODI #11639800 • Filed: 01/31/2025

On five separate occasions across two separate drivers, we have experienced a partial brake failure in this vehicle. We strongly believe this to be a software defect and not a mechanical fault. On the e-Tron, the first portion of the brake pedal swing typically activates the r...

ODI #11625675 • Filed: 11/16/2024

My Audi E-tron has a consistant problem with the MMI (Multi Media Interface, the main computer for the car). When I am driving, all the screens will go blank, I cannot see my speed, I have no HVAC controls, I am basically driving blind. To fix the issue, I have to pull over, t...

#5 STEERING & SUSPENSIONLow Severity65% Match Confidence

Electric Power Steering Assist & Suspension Noise Reports

2
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$450 – $1,400 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • Sudden loss of electric power steering assist
  • Steering wheel pull or highway wander
  • Clunking / knocking noise over bumps
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (2)
ODI #11459409 • Filed: 04/03/2022

Car roof leak. Water tracking inside the car cabin and potentially into the electrical system of the vehicle. This is an electronic car and water inside the car due to a car roof leak is unsafe and can potentially cause a fire.

ODI #11447317 • Filed: 01/13/2022

Had multiple instances as I approached intersection stops of the vehicle suddenly jerking and the drive train becoming disengaged. The car maintained electrical power and had working steering and braking as I coasted to a stop. This occurred 5 times over the course of 3 miles ...

#6 AIRBAGS & SAFETY RESTRAINTSLow Severity65% Match Confidence

Airbag Occupant Detection & Inflator Defect Reports

2
Federal Complaints
Failure Mileage (Median):55,000 milesIQR: 35,00075,000 mi
Estimated Repair Cost:$400 – $1,200 MazicBay Repair Intelligence Model
Recall Status:Out-of-Pocket / TSB RemedyNHTSA Campaign Audit
Reported Defect Symptoms
  • SRS Airbag warning lamp illuminated
  • Passenger occupant classification sensor failure
  • Seat belt retractor lockup
Potentially Associated OBD-II Codes

Correlated via MazicBay Diagnostic Engine (not NHTSA verified fact).

Sample Verified NHTSA Evidence Records (2)
ODI #11544436 • Filed: 09/14/2023

Twice in the span of 3 months my 2021 Audi eTron with less than 25K miles shutdown while driving with an error message "Electrical system: malfunction! Safely stop vehicle." At this point the drive train is completely disengaged and all that can be done is coast to a stop with...

ODI #11530172 • Filed: 07/03/2023

Repeated sudden loss of forward propulsion power associated with multiple warning messages about drive system and electrical system malfunction. Because the problem is sudden and the car has no forward propulsion power the car is left blocking traffic with occupants still insi...

Safety Enforcement

Official NHTSA Safety Recalls (9)

100% Free Dealer Repair
NHTSA Campaign #21V606000Reported: 05/08/2021

SEAT BELTS:REAR/OTHER:RETRACTOR

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Manufacturer Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
NHTSA Campaign #21V707000Reported: 13/09/2021

SERVICE BRAKES, HYDRAULIC

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. Corrosion in the brake booster may cause the Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), speedometer display, and brake assist to stop functioning.

Safety Consequence: A loss of braking assist, ABS, and ESC will increase the effort and distance required to stop, increasing the risk of a crash.
Manufacturer Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 30, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47R7.
NHTSA Campaign #21V595000Reported: 02/08/2021

STRUCTURE:INTERIOR PANELS:DASHBOARD

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.

Safety Consequence: An air bag that does not deploy properly can increase the risk of injury in a crash.
Manufacturer Remedy: Dealers will inspect the glove box, and secure the hinge pin as necessary, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 68H6.
NHTSA Campaign #21V569000Reported: 26/07/2021

SERVICE BRAKES, HYDRAULIC

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Safety Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Manufacturer Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.
NHTSA Campaign #22V742000Reported: 05/10/2022

BACK OVER PREVENTION:DISPLAY FUNCTION

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
NHTSA Campaign #22V806000Reported: 26/10/2022

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Manufacturer Remedy: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
NHTSA Campaign #23V842000Reported: 13/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Safety Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Manufacturer Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
NHTSA Campaign #23V867000Reported: 20/12/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Safety Consequence: A high-voltage battery that overheats increases the risk of a fire.
Manufacturer Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
NHTSA Campaign #25V900000Reported: 19/12/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Manufacturer Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Pre-Purchase Inspection Checklist for 2021 Audi e-tron

Before purchasing a used 2021 Audi e-tron, perform the following targeted inspections based on reported federal defect patterns:

1. Cold Start & Idle Diagnostics

Scan the OBD-II port under the dash for pending freeze-frame codes (e.g. P0300 misfires, P0087 fuel rail pressure, P0420 catalytic efficiency).

2. Transmission Shift Quality Audit

Test vehicle at low-speed stop-and-go and highway merges. Check for delayed reverse engagement or gear shift shudder between 2nd and 3rd gears.

3. Federal Recall Completion Check

Verify that all 9 NHTSA safety recall campaigns have been performed by an authorized dealership using the VIN.

4. Electrical & Infotainment Drain Check

Ensure the instrument cluster, center screen, and auxiliary charging ports operate with stable 12.0V–14.4V alternator voltage.

Frequently Answered Questions

Defect & Reliability Q&A: 2021 Audi e-tron

Is the 2021 Audi e-tron a reliable used car?

The 2021 Audi e-tron earns a 3.8/10 MazicBay Reliability Index based on 36 federal owner reports. Vehicles maintained under factory service schedules exhibit strong longevity past 150,000 miles.

What is the most frequent defect reported on the 2021 Audi e-tron?

The leading complaint category is Electrical Parasitic Drain, Infotainment & Harness Reports, with a median failure point around 19,000 miles (IQR: 11,44520,021 mi).

Are there free recall repairs available for the 2021 Audi e-tron?

Yes, the NHTSA records 9 safety recall campaign(s) for this model year. All safety recalls are performed 100% free of charge by authorized franchise dealerships regardless of vehicle warranty status.

2021 Audi e-tron Owner Maintenance & Equipment CenterVerified battery BCI group sizes, oil sump capacities, and tested scan tools.
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