PS5 Error CE-108255-1: Game Crash / Application Error
Applies to: PlayStation 5 (PS5 Standard / Digital / Slim)
Can you still drive / use device? Games crash to PS5 home screen after launching or during gameplay.
Common Symptoms
- Game crashes with: 'Something went wrong with this game or app. CE-108255-1'
- Game freezes during launch screen or after 10-15 minutes of play
- Console stays on, but games close unexpectedly
Root Causes
- Corrupted game installation data or saved game file
- Outdated PS5 system software
- Corrupted console database cache
- Rare GPU hardware failure on early launch models
Step-by-Step Instructions to Fix PS5 Error CE-108255-1
Rebuild PS5 Database in Safe Mode
Turn off PS5 completely. Hold the power button on the front until you hear two beeps (about 7 seconds). Connect DualSense controller with USB cable. Select Option 5: 'Clear Cache and Rebuild Database' > 'Rebuild Database'.
Check for System Software and Game Updates
Go to Settings > System > System Software > System Software Update and Settings. Ensure latest version is installed.
Delete and Reinstall the Crashing Game
Highlight the game on the PS5 home screen, press the Options button, and select Delete. Re-download fresh from PlayStation Store.
Restore PS5 Licenses
Navigate to Settings > Users and Accounts > Other > Restore Licenses. Click Restore to sync digital entitlement tokens.
Reset PS5 to Factory Settings
If error affects multiple different games, backup your save data to PlayStation Plus cloud and perform a factory reset.
How to Prevent PS5 Error CE-108255-1 in the Future
- Avoid powering off console by unplugging the cord while a game is running.
- Ensure PS5 vents have at least 4 inches of clearance from walls for cooling.